OUR COMMITMENT TO OUR VALUED GUESTS
AT OUR HOTEL, THE HIGHEST PRIORITY REMAINS YOUR SAFETY AND COMFORT
Along with the safety of our associates. While cleanliness and safety have always been at a high standard, we are making our standards for hygiene, cleaning, and safety even more rigorous.
WE HAVE ENHANCED MEASURES IN PLACE
Partnering with industry experts, such as Ecolab®, to help ensure we have training on hygiene and infection prevention expertise, with protocols rooted in the CDC guidelines. Ecolab, a global leader in hygiene and chemical products, is a trusted industry partner.
TO ENSURE YOUR COMFORT
Our staff has also been trained on property cleaning and sanitizing procedures through our proprietary AimClean program, and by other industry-leading cleaning experts, including from Ecolab.
WHAT TO EXPECT
During your stay, face masks are required to be worn in any public space which includes the outdoors where more than 10 people are gathered. No guests may enter the lobby or pool area without a face mask present. In addition, physical barriers have been added at key points of contact and seating has been reduced throughout common areas. Housekeeping stayover service has been suspended while additional amenities will be provided upon request.
Reservation may be required, see front desk for details. The pool is open from 9 am – 8 pm daily with intermittent closure for regular cleaning and sanitization. A maximum of 10 guests will be allowed on the pool deck at any given time. When in the water a mask is not required, however, a mask must be worn outside of the pool in any of the communal spaces.
Please note: service animals must remain outside of the pool and on a leash.
NOW MORE THAN EVER, WE ARE READY TO TAKE CARE OF YOU
We appreciate your consideration for the well-being of yourself, our staff, and our community. We look forward to welcoming you to Clementine Hotel & Suites.
Please note, guests showing symptoms of illness are asked to refrain from entering the property until cleared by a medical professional.